When to Phone a Friend
In this episode, we dive into the importance of interdisciplinary communication and how tools like SBAR (Situation, Background, Assessment, Recommendation) can enhance patient safety and care quality. We explore findings from the research article "Impact of the communication and patient hand-off tool SBAR on patient safety: a systematic review" by Stock et al., and discuss how structured communication positively impacts teamwork, especially during handoffs and phone-based interactions.
We’ll also break down practical, real-world tips for clinicians to initiate referrals, recognize red flags, and collaborate more effectively across disciplines. If you’ve ever wondered when to phone a friend in healthcare—or how to make sure your message gets through—this one’s for you.
You’ll learn:
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What the SBAR communication tool is and how it works
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Research findings on SBAR's impact on patient safety
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When and how to initiate interdisciplinary communication
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Key clinical signs that warrant referrals or nurse involvement
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How to improve collaboration with nurses, PTs, OTs, dietitians, and others
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Practical tools and systems you can implement today to improve communication
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Why knowing your patient’s baseline and your scope of practice matters
Articles Referenced:
Freebies!
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SBAR In Service: Use this to explain and describe rationale for the communication form for yourself or other disciplines! This can be particularly helpful if you have suffered from communication break-downs previously to help your facility implement systematic ways to send and receive information.
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SBAR Fillable Form: Use this form to frame your communication with the interdisciplinary team in your facility! SBAR is outlined in a concise format to help you document changes in your patient to the proper channels while allowing you to physically document your communications.
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